FindRoyal Canin Cookie Notice

“Cookies” are data files that a website sends to your computer while you are viewing the site. These data files include information that allows our site to remember important information that will make your use of the site more efficient and useful to you. Our sites use cookies for a variety of purposes. We use cookie technology and IP addresses to obtain information from online visitors, and also to provide registered visitors with the best possible personalized online experience.

Visitors to our sites use different web browsers and different computers. To make your visits as easy as possible with the technology you use, we automatically keep track of the type of browser (e.g., Internet Explorer) and operating system (e.g., Windows, Mac) used by a visitor, and the domain name of the visitor's Internet service provider. We also track the total number of visitors to our site in an aggregate form to allow us to update and improve our sites . This data tells us if more visitors prefer certain features or areas to others, which helps us keep our site fresh and interesting to the majority of our visitors. We also use cookies to help prevent children from entering certain areas or features intended only for adults or teens.

How do we use cookies to personalize your experience at our sites?

Cookie technology helps us deliver content tailored to a visitor’s interests, and allows us to make ordering products, entering and participating in sweepstakes and contests, and offering other functions at our sites easier for our visitors. Sites that offer online shopping use cookies to remember and process the items in your shopping cart. Where appropriate under our disclosed practices and policies, we may associate personal information with a cookie file in such instances.

Do third parties use cookies on our site?

We may allow third parties to use cookies and to advertise on our websites. We do not control the cookies of third parties. There are free programs you can download which would allow you to set your preferences and block the vast majority of third-party cookies across the Internet.

Different types of cookies used by us

The cookies used by us are based on the International Chamber of Commerce guide for cookie categories: Strictly Necessary, Performance, Functionality, and Targeting.

'Strictly Necessary' cookies let you move around the website and use essential features like secure areas, shopping baskets and online billing. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet. We use these Strictly Necessary cookies to

1. Remember things like information you've entered on order forms when you navigate to different pages in a single web browser session
2. Remember the goods and services you ordered when you get to the checkout page
3. Identify you as being logged in to a AC website
4. Make sure you connect to the right service on our website when we make any changes to the way the website works

Cookies we have defined as 'Strictly Necessary' cookies will NOT be used to

1. Gather information that could be used to advertise products or services to you
2. Remember your preferences or username beyond your current visit

'Performance' cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don't collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users, and measure how effective our advertising is. We use performance cookies to

1. Provide statistics on how our website is used
2. See how effective our adverts are (we don't use this information to target adverts to you when you visit other websites)
3. Help us improve the website by measuring any errors that occur
4. Test different designs of our website

Cookies we have defined as 'Performance' cookies will NOT be used to

1. Gather information that could be used to advertise products or services to you on other websites
2. Remember your preferences or username beyond your current visit
3. Target adverts to you on any other website

'Functionality' cookies are used to provide services or to remember settings to improve your visit. We use 'Functionality' cookies to

1. Remember settings you've applied such as layout, text size, preferences and colours

2. Remember if we've already asked you if you want to fill out a survey
3. Show you when you're logged in to our site
4. Share information with partners to provide a service on our site. The information shared is only to be used to provide the service, product or function and not for any other purpose Cookies defined as 'Functionality' will NOT be used to
5. Target you with adverts on other websites

'Targeting' cookies are linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. The third party provides these services in return for recognizing that you have visited our website. We use 'Targeting' cookies to

1. Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites
2. Provide advertising agencies with information on your visit so that they can present you with adverts that you may be interested in

What are web beacons and how do we use them?

Some of our Web pages and e-mail updates may contain electronic images called Web beacons, sometimes known as one pixel GIFs, clear GIFs or pixel tags. On sites, these allow us to count visitors who have viewed our pages. In promotional e-mail messages/newsletters, they allow us to count how many subscribers have read them. Web beacons allow us to develop statistical information about the activities and features that most interest our consumers for the purpose of providing more personalized content. They are not used to access your personal information without your consent.

How can you opt-out of cookies?

Setting your browser to reject cookies

If you don't want cookies, you can set your computer to warn you each time a cookie is being sent or turn off all cookies through your browser (e.g., Internet Explorer or Firefox). Check your browser HELP menu to learn the correct way to change or update your cookies.

Alternatively, you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality ofthis Site.

What else do you need to know?

Where is your information stored and processed?

Personal information collected on Site and services, or received by AC from you or third parties, may be stored and processed in USA or any other country where we or our service providers maintain facilities. The servers and databases in which information may be stored may be located outside the country from which you accessed this website and in a country that does not have the same privacy laws as your country of residence. The personal information you provide us may be transmitted abroad, but we will collect, process and use personal information only in accordance with this privacy statement.

By visiting this website and submitting information, you consent to such collection, processing , transfer and/or storage of your personal information. Please note: our policies may differ by region, so if you visit one of our websites in a different region, please check to see if there is a statement specific to that location.

How long do we store your information?

We retain and store your personal information only for as long as we have a legitimate business purpose to do so and in accordance with our data retention policies.

What about personal information that is publicly available (such as in chat rooms, message boards, or other interactive forums)?

We may offer chat rooms, message or bulletin boards, or interactive areas where visitors may post comments or information for our visitors’ enjoyment. If there is a chat room, bulletin or message board, social networking opportunities or other interactive areas where personal information may be posted at this website, be sure to check posted rules before entering, as you will be bound by them as well as our General Terms and Conditions. Rules for participation in interactive features may establish age and other restrictions on participation. Anything you post online is public information, and we are not responsible for anything you voluntarily post online. Users should exercise caution when disclosing personal information online.

Assignment

In the event that all or part of our assets are sold or acquired by another party, or in the event of a merger, you grant us the right to assign the personal information we have collected from you.

How do we safeguard your information?

We have implemented administrative, physical and technical safeguards designed to protect your information. No security measures can be 100% secure, however, and so we recommend that you take additional measures to protect yourself and your information, including by installing up to date anti-virus software, closing browsers after use, keeping confidential your log-in credentials and passwords, and making sure that you regularly update software and apps you have downloaded to ensure you have enabled the latest security features on your devices.

International Transfer of Information

If you choose to provide us with personal information, we may transfer that information to our affiliates and subsidiaries or to other third parties, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world in accordance with legal requirements.

Changes to this Privacy Statement

We may update this privacy statement from time to time, so please visit this page periodically and review this statement for changes. We will notify you of material changes to this privacy statement by posting a notice on our home page for a reasonable period of time and changing the “Last Updated” date [(below)]. Your continued use of our websites following the posting of changes will mean that you accept the changed terms. What should you do if you have questions, wish to access, update or delete information, or wish to opt-out of receiving future communications?

We take steps to keep your personal information accurate. You can view, correct or update the personal contact information you provide to AC. Some AC programs provide access to view or update personal information online. Check where you registered to learn if you can view or update your information there.

If you would like to access, update, change, delete, transfer, restrict or object to the processing of the information we have about you in our marketing database (subject to any applicable legal exceptions), opt-out of receiving further communications from us, or have questions about our privacy statement, please e-mail atCustomerservice@shoproyalcanin.com

Where our processing of your information is based on your consent, you may have the right to withdraw your consent by contacting us by e-mail at Customerservice@shoproyalcanin.com. Note that your withdrawal of consent will not affect the lawfulness of our processing of your information based on your consent prior to your withdrawal. Where appropriate, you may also have the right to lodge a complaint with your local data protection authority. We are intent on resolving any issues relating to our handling of your information, and you may contact us at any time regarding any questions or concerns.

How can you contact us?

You may contact us using the following information:

ANALEMMA COMMERCE PRIVATE LIMITED

E-mail:grievances@analemma.co.in

We are committed to working with you to resolve any complaints you may have regarding this Privacy Statement or the treatment of your personal information. If you have a concern, please contact us at grievances@analemma.co.in and your communication will be promptly addressed.